This section addresses clients' questions regarding our business operations that are not covered in subsequent sections of Product Information, Shopping & Ordering, Processing & Shipping or Returns.

How will I know when a sale is coming?

If you sign up for our Newsletter, you will be alerted in advance about any upcoming sales on our website!

You can find the sign-up link at the bottom of the home page.

Just enter your email, and you will be good to go!

How can I join your e-mail program?

We are excited for you to start your journey with us!

To sign up for our e-mail program and receive the newest offers and information on the latest collections, please enter your e-mail at the bottom of the home page.

How do I stop receiving emails from you?

If, for any reasons, after you subscribed to our Newsletter, you decided to unsubscribe, there is a link on the very bottom of every email that specifies Unsubscribe.

Once you click on it, the system will automatically remove you from our mailing list.

You are always welcome to change your mind and re-subscribed to receive our special email offers not available from our website.

Head over to the main page of and re-enter your email into the Subscribe to our newsletter box.

We will be excited to stay in touch with you again.

Do you offer item reparation?

At this time, we do not offer the service.

We optimized every aspect of our business to keep the prices low. Most likely, it will be cheaper to buy a new item instead of reparing it.

Do you have physical stores?

Currently, Jewelry Splash is an online-only brand.

We do not offer physical location visits in Canada or United States.

What are the office hours?

Our office hours are 9 AM - 9 PM EST - Monday – Sunday.

Can I sell Jewelry Splash products in my store?

Thank you for your interest!

We are on the way to build our wholesale website and start the distributor's program! But for now, If you're interested in selling our products, please, send us an email to